Several factors can prevent Smart Generator 5500 from starting. Please check the following:

- Ensure the knob on the front panel is set to the correct fuel position.

- Confirm there is sufficient fuel in the tank.

- Verify the starter battery has enough charge.

- For remote start, the generator must be connected to the internet.

If an error code appears on the display, follow the on‑screen instructions to troubleshoot. For further assistance, please contact customer support.