<span style="font-size: 12pt;font-family: &#39;Open Sans&#39;,sans-serif;color: #000000;background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">1. Go to the &quot;Profile&quot; interface, then click &quot;Settings&quot;.
<span style="font-size: 12pt;font-family: &#39;Open Sans&#39;,sans-serif;color: #000000;background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><img style="margin-left: 0px;margin-top: 0px;" src="https://salesforce-knowledge.s3.us-west-2.amazonaws.com/knowledge/ka0e20000005HkzAAE/images/image_1770709079792_a361dd2f82e25.png" width="225" height="500"></img>
 
<span style="font-size: 12pt;font-family: &#39;Open Sans&#39;,sans-serif;color: #000000;background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">2. Click &quot;Upload Log&quot;
<span style="font-size: 12pt;font-family: &#39;Open Sans&#39;,sans-serif;color: #000000;background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><img style="margin-left: 0px;margin-top: 0px;" src="https://salesforce-knowledge.s3.us-west-2.amazonaws.com/knowledge/ka0e20000005HkzAAE/images/image_1770709079804_ac4e27e35189d8.png" width="246" height="549"></img>
 
<span style="font-size: 12pt;font-family: &#39;Open Sans&#39;,sans-serif;color: #000000;background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">3. Upload app logs
<span style="font-size: 12pt;font-family: &#39;Open Sans&#39;,sans-serif;color: #000000;background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><img style="margin-left: 0px;margin-top: 0px;" src="https://salesforce-knowledge.s3.us-west-2.amazonaws.com/knowledge/ka0e20000005HkzAAE/images/image_1770709079808_dc2036aef15b5.png" width="268" height="596"></img>
 
<span style="font-size: 12pt;font-family: &#39;Open Sans&#39;,sans-serif;color: #000000;background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;">4. Upload device logs
<span style="font-size: 12pt;font-family: &#39;Open Sans&#39;,sans-serif;color: #000000;background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><img style="margin-left: 0px;margin-top: 0px;" src="https://salesforce-knowledge.s3.us-west-2.amazonaws.com/knowledge/ka0e20000005HkzAAE/images/image_1770709079812_d56a9de1eb1028.png" width="257" height="571"></img>
<span style="font-size: 12pt;font-family: &#39;Open Sans&#39;,sans-serif;color: #000000;background-color: transparent;font-weight: bold;font-style: normal;font-variant: normal;text-decoration: none;vertical-align: baseline;"><img style="margin-left: 0px;margin-top: 0px;" src="https://salesforce-knowledge.s3.us-west-2.amazonaws.com/knowledge/ka0e20000005HkzAAE/images/image_1770709079816_36eae614e7699.png" width="241" height="536"></img>