It's possible your Home Power Panel experienced excessive amperage.
Input current below 55A: Safe for long-term use.
Input current between 55A and 75A: Protective shutdown occurs after 2 minutes.
Input current between 75A and 100A: Protective shutdown occurs after 1 minute.
Input current exceeds 100A: Protective shutdown occurs after 10 seconds.
When a protective shutdown occurs, Anker SOLIX F3800 does not output power. To reset, disconnect F3800 from Home Power Panel and then turn the On/Off button back on.
If you have any questions, please contact us for further assistance.
