I. Installer Self-Registration

II. Technical Documents

III. Common Certificates and Compliance Documents

IV. Customer Consultations

V. Service Information

We're excited to help you with your Anker SOLIX X1 installation. To ensure the process is as smooth as possible, please prepare these items in advance.

I. Installer Self-Registration

1. Download the Anker SOLIX Professional app by scanning the QR code or downloading from the App Store, then sign up.

Learn how to register.

2. After registering, log into the Anker O&M Portal using the same account password to create an account for the electrician who will install Anker SOLIX X1. This is required. You can also set up accounts for other company technicians and staff members.

• Watch how to create sub-accounts.

• Read how to create sub-accounts.

Note: We strongly recommend that installers' company manager open accounts for installers; otherwise, installers may not be able to see the accounts or it may cause other inconveniences.

3. Electricians can use the Anker SOLIX Professional App for site startup commission.

II. Technical Documents

1. Meter Installation Guide (Required)

View the meter wiring diagram guide.

Notes:

• The wiring diagram contains all meter types for Anker SOLIX X1 models, ensuring you have the correct meter ready in advance.

• For corresponding wiring, electricians must read it carefully before installing X1.

2. Parallel Setups

• Review X1 Hybrid Single-Phase System AC Grid Port Parallel Function and X1 Hybrid Three-Phase System AC Grid Port Parallel Function.

3. Complete Installation Guide (Strongly Recommended)

Hybrid Single-Phase:

• View the installation manual.

• Watch the installation video.

• Review the datasheet.

Hybrid Three-Phase:

• View the installation manual.

• Watch the installation video.

• Review the datasheet.

4. Anker SOLIX Academy (Recommended)

Start a course.

Learn how to use the academy.

III. Common Certificates and Compliance Documents

This section provides quick access to key certifications, including safety, environmental, grid connection, cybersecurity, and the EU Declaration of Conformity. All documents are available in this link online for easy viewing and download. 

IV. Customer Consultations

1. Ask the customer to download the Anker app.

After delivery, Anker system automatically sends the customer an email with a password that they use to log onto the Anker app.

2. Encourage customers to connect family members.

This requires all family members to download and register with the Anker app. Otherwise, sharing can't occur.

• Watch how to share the app.

3. Change the Wi-Fi

• Change the Wi-Fi

4. Switch between EMS modes.

• View the Self-consumption, TOU, and other modes.

V. Service Information

1. Support Channels

2. Warranty Policy