What should I do if the display only shows 100% and 0% or if the battery discharges quickly within several minutes?

If the display only shows 100% or 0%, or if you find the battery discharges quickly within several minutes, such as dropping from 20% to 0% very quickly, please try the following steps to calibrate the power station:

 
  • Discharge the power station to 0%.  
 
  • Then, charge the power station to 100%. Do not use it for 5 hours, and try charging your devices to see if the same issue persists.
 

The display will calibrate automatically by discharging the power station to 0% and charging it fully.

 

If the steps above cannot help you resolve the problem, please contact us for further assistance. Make sure to briefly mention the tips you’ve already tried so that a solution can be provided faster.

What should I do if the display only shows 100% and 0% or if the battery discharges quickly within several minutes?
52 undefined
Anker Warranty Policy
116552 views/18 likes/2022-07-22 13:47:17
How to verify the authenticity of Anker products?
13941 views/2 likes/2025-06-10 09:58:45
Warranty Claims for Quality-Related Issues
22739 views/2 likes/2024-03-22 09:40:45
Shipping FAQ
2622 views/1 likes/2025-10-29 11:01:14
30-Day No-Reason-to-Return FAQ
4463 views/1 likes/2025-04-08 15:29:05
What is power-saving mode?
584 views/1 likes/2025-06-09 18:05:19
A3961 QSG V2(1)
Liberty 4_A3953_QSG
Q20i_QSG
EU Declaration of Conformity for soundcore A3i_A3992
UK&CA Declaration of Conformity for soundcore Liberty 4_A3953
EU&UK Declaration of Conformity for soundcore Sleep A10_A6610
View More
How to use Liberty 4 Wellness features
How to use Liberty 4 Wellness features
How to Connect to the Soundcore App and Update Firmware for Sport X10
How to Connect to the Soundcore App and Update Firmware for Sport X10
How to Wear Liberty 4 and Change Eartips
How to Wear Liberty 4 and Change Eartips
How to solve a connection issue on Sleep A10
How to solve a connection issue on Sleep A10
How to Use Features On the Soundcore App for Sport X10
How to Use Features On the Soundcore App for Sport X10
How to Pair and Reset Sport X10
How to Pair and Reset Sport X10
View More