What should I do if the USB-C or USB-A port does not work?
If the power station is charged fully, but the USB-C port or USB-A cannot charge devices, try using the following troubleshooting steps.
- Try a different cable.
- Try charging another phone.
There may be incompatibility issues if the ports can charge phones but cannot charge other devices, such as cameras.
For more details or assistance, please contact us directly.


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