If your power station is charged fully, but the AC outlet can’t charge the connected device, it could be that the power requirements (Watts) of the connected device exceed the maximum output of the AC outlet.
You can find the maximum output for your power station’s AC outlet below:
Power Station
AC Output (Watts)
A1702: PowerHouse 200Wh
100W
A1710: Anker 511 Portable Power Station (PowerHouse 97Wh)
100W
A1720: Anker 521 Portable Power Station (PowerHouse 256Wh)
200W
A1730: Anker 533 Portable Power Station (PowerHouse 389Wh)
300W
A1731: Anker 523 Portable Power Station (PowerHouse 288Wh)
300W
A1750: Anker 545 Portable Power Station (PowerHouse 778Wh)
500W
A1751: Anker 535 Portable Power Station (PowerHouse 512Wh)
500W
A1770: Anker 757 Portable Power Station (PowerHouse 1229Wh)
1500W
Make sure that the device you are connecting to the AC outlet is within the maximum output listed above.
If that doesn’t resolve the problem, please directly contact us for further assistance.
