How should I get Solarbank to start operating when it is in the Standby state?

The Standby state means that the battery is not being charged or discharged, and it does not mean that Solarbank is not operating. When the battery state changes and charging or discharging begins, the Standby state will disappear automatically.

 

In the following conditions, you may find that Solarbank is displayed as being in Standby in the Anker app.

1. The light intensity is high, and the system has determined that the battery can be charged, but the battery is already fully charged; or, the temperature is around 0 °C and the battery cannot be charged.

2. The light intensity is low, but the photovoltaic panel and battery cannot supply power at the same time, and the conditions for the photovoltaic panel to swap to battery discharge have not been met. As a result, the battery does not discharge, and the system displays Standby.

3. The light intensity is low, but the conditions for the photovoltaic panel to swap to battery discharge have been met. However, the battery has reached the minimum capacity or the temperature is too low, and therefore the battery does not discharge.

4. No light is available, and the power in the "Family Load Setting" is set to 0 W. Therefore, the battery does not discharge and the system displays Standby.

 

Note:

The conditions for the photovoltaic panel to swap to battery discharge are as follows:

The household load has a demand for power, and the power set in the "Family Load Setting" is not 0 W in the Anker app.

1. The photovoltaic input remains less than 20 W for more than 10 minutes.

2. The photovoltaic input power remains less than 100 W and the power set in the "Family Load Setting" remains 100-W higher than the actual photovoltaic input power for more than 10 minutes.


If you have any questions, feel free to contact us for further assistance.
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