Anker Warranty Policy

How to verify the authenticity of Anker products?

Can a power station be used as uninterruptible power supply?

Warranty Claims for Quality-Related Issues

30-Day No-Reason-to-Return FAQ

Shipping FAQ

What should I do if the USB-C or USB-A port does not work?

What should I do if the display only shows 100% and 0% or if the battery discharges quickly within several minutes?

What should I do if the AC outlet does not work?

What should I do if the portable power station discharges quickly when not in use?

Anker Portable Power Station Battery Types

How to choose the best portable power station for you?

11 Amazing Uses of a Portable Power Station You May Not Know About

How to reset Anker 523 Portable Power Station (PowerHouse 288Wh)?

Payments & Vouchers FAQ

How to place wholesale/business orders

What is Surge Power?

Pure Sine Wave for AC port

Introduction to Anker 523 Portable Power Station (PowerHouse 288Wh）

What should I do if the power station discharges quickly when in use?

Input voltage of power station in multi-countries

LCD Screen Guide

Common issue & inquiry for 523/533/545 Power Station (288Wh/389Wh/778Wh)

What should I do if the DC port (car port) does not work?

Is an In-App 80% Charging Limit Required for My Power Station?

The following payment methods are available on the Anker website:

<ul><li style="list-style-type: disc;">Credit Card</li><li style="list-style-type: disc;">Debit Card</li><li style="list-style-type: disc;">PayPal</li><li style="list-style-type: disc;">Klarna</li><li style="list-style-type: disc;">Amazon Pay</li></ul>

You can choose your preferred payment method on the payment page. After the payment process is finished, an order confirmation will be emailed to you.

Payment FAQ

Anker 523 Portable Power Station (PowerHouse 288Wh)

Ankersolix US

{"EN":"Log in to view more information."}

{"EN":"Log in to view your service history."}

{"EN":"Repair Order Number","FR":"Numéro de commande de réparation"}

{"EN":"Application date","FR":"Date de la demande"}

{"EN":"Learn More","FR":"En savoir plus"}

{"EN":"View more service records.","FR":"Voir plus d’enregistrements de service."}

{"EN":"Contact us","FR":"Contactez-nous"}

{"EN":"Order Number","FR":"Numéro de commande"}

{"EN":"Refund will be issued to the original payment method"}

{"EN":"Self-Service","FR":"Auto-assistance"}

{"EN":"Your Orders","FR":"Vos commandes"}

{"EN":"Track Your Order","FR":"Suivez votre commande"}

{"EN":"Tracking Number","FR":"Numéro de suivi"}

{"EN":"Verification Code","FR":"Code de vérification"}

{"EN":"These are your orders from our official website."}

{"EN":"Need Help?","FR":"Besoin d’aide ?"}

{"EN":"Verify your devices warranty coverage."}

{"EN":"Find troubleshooting guides and solutions."}

{"EN":"Please specify the type of service you require."}

{"EN":"We will notify you when it has been sent"}

{"EN":"Learn more about our contact information"}