We have summarized frequently asked questions from our valued customers regarding eufy SoloCam S40, please refer to the following list of questions and answers.

What are the differences between eufy SoloCam S40 and other eufy SoloCam models?

Please visit Differences Between eufy SoloCams for detailed information to learn about the differences between eufy SoloCam S40 and other eufy SoloCam models.

 

Does eufy SoloCam S40 have a built-in spotlight? If it does, what is the brightness level of the spotlight and can the brightness level be adjusted?

Yes. eufy SoloCam S40 has a built-in spotlight that is 600 lumens and the brightness level is adjustable.

 

Can the color temperature of the spotlight on eufy SoloCam S40 be adjusted?

Yes. The color temperature of the spotlight can be adjusted between 4,000K to 6,000K.

 

Does eufy SoloCam S40 have color night vision?

Yes. eufy SoloCam S40 has color night vision when the spotlight is configured to automatically turn on when SoloCam S40 detects motion at night.

 

Can eufy SoloCam S40 connect to eufy HomeBase?

No. Currently, eufy SoloCam S40 does not connect to eufy HomeBase.

 

Does eufy SoloCam S40 have a waterproof IP rating since it is designed for outdoors?

Yes. eufy SoloCam S40 has a waterproof IP rating of IP67. An IP67 rated product is designed to withstand weather conditions such as heavy rain and snow, and it is also 100% protected against dust and sand.

 

What type of battery does eufy SoloCam S40 use?

eufy SoloCam S40 is equipped with a built-in 13,400mAh lithium-ion battery.

 

Can the battery on eufy SoloCam S40 be replaced?

No. eufy SoloCam S40’s built-in battery is rechargeable but it is not replaceable.

 

What is the operating temperature of eufy SoloCam S40?

The operating temperature of eufy SoloCam S40 is -4°F to 122°F / -20°C to 50°C.

 

How does the built-in solar panel on eufy SoloCam S40 work?

Please make sure the solar panel is exposed to direct sunlight for at least two hours per day in order to sufficiently charge eufy SoloCam S40 based on normal camera usage.

 

Is there a monthly fee to use eufy SoloCam S40 on the eufy app?

No. Both eufy SoloCam S40 and the eufy app do not require a monthly fee.

 

Can eufy SoloCam S40 work on 5GHz WiFi?

No. eufy SoloCam S40 only works on 2.4GHz WiFi.

 

Can eufy SoloCam S40 record continuously 24x7?

No. eufy SoloCam S40 records when the camera detects motion, and it does not have the ability to record continuously 24x7.

 

Does eufy SoloCam S40 use a microSD card to store videos? Is the storage capacity upgradable?

No. eufy SoloCam S40 uses a built-in 8GB eMMC memory card and the storage capacity is not upgradable.

 

Does eufy SoloCam S40 still record when its internal memory card is full?

Yes. eufy SoloCam S40 will continue to function normally and it will overwrite the oldest video recordings when it records new videos.

 

Does eufy SoloCam S40 have a pre-buffer recording that is similar to eufy wired Video Doorbell 2K?

No. eufy SoloCam S40 does not have a pre-buffer recording. However, eufy SoloCam S40 will start to record as soon as it detects motion.

 

Does eufy SoloCam S40 work with Apple HomeKit?

No. eufy SoloCam S40 does not support Apple HomeKit.

 

Does eufy SoloCam S40 support Amazon Alexa?

Yes. eufy SoloCam S40 works with Alexa devices with a display.

 

Does eufy SoloCam S40 support Google Voice Assistant?

Yes. eufy SoloCam S40 works with Google Voice Assistant and devices with a display.

 

Does eufy SoloCam S40 support IFTTT?

No. eufy SoloCam S40 does not support IFTTT.

 

Does eufy SoloCam S40 have an Ethernet port or is it WiFi only?

No. eufy SoloCam S40 does not have an Ethernet port and it is connected to the router via WiFi.

 

Can I use eufy SoloCam S40 to detect motion through a glass window?

Please note a glass window’s reflection will impact the accuracy of AI detection; therefore, it is not recommended to use eufy SoloCam S40 to detect motion through a glass window.

 

How often does eufy SoloCam S40 need to be charged?

The battery life on eufy SoloCam S40 lasts up to 4 months based on normal usage.

 

Does eufy SoloCam S40 provide instant notifications?

Yes. eufy SoloCam S40 will alert users by sending push notifications as soon as motion is detected.

 

Is eufy SoloCam S40 compatible with eufy Solar Panel?

Yes, the eufy SoloCam S40 is compatible with eufy Solar Panel.

 

Does eufy SoloCam S40 support geofencing?

No. eufy SoloCam S40 does not support geofencing.

 

Does eufy SoloCam S40 have built-in AI features to differentiate between humans and non-human objects?

Yes. eufy SoloCam S40 has built-in AI features and users are able to set the camera to detect all motions or humans only.

 

Does eufy SoloCam S40 support using NAS?

No. eufy SoloCam S40 does not support using NAS.

 

Can I save video recordings from SoloCam S40 in eufy cloud backup?

No. eufy SoloCam S40 is not compatible with eufy cloud backup.

 

Will I lose my video recordings if my eufy SoloCam S40 is stolen?

Unfortunately, video recordings will be lost if eufy SoloCam S40 is stolen. 

 

Can eufy SoloCam S40 zoom in?

Yes. eufy SoloCam S40 has the ability to use a digital zoom but not an optical zoom.

 

Does eufy SoloCam S40 support two way audio?

Yes. eufy SoloCam S40 supports half-duplex two way audio. An example of a half-duplex device is a walkie-talkie.

 

Does eufy SoloCam S40 have a siren? If it does, can the siren be configured manually and automatically?

Yes. eufy SoloCam S40 has a camera alarm that can be configured to trigger both manually and automatically.

 

Does eufy SoloCam S40 have an anti-theft alert feature to sound an alarm when someone is physically tampering with the camera?

No. eufy SoloCam S40 does not have a built-in anti-theft alert feature.

If you have further questions regarding eufy SoloCam S40, please contact us for assistance.