We have summarized frequently asked questions from our valued customers regarding eufy SoloCam L20, please refer to the following list of questions and answers.
What is the difference between eufy SoloCam L20 and eufy SoloCam L40?
SoloCam L20 has 1080p resolution, while SoloCam L40 has 2K resolution. Please visit Differences Between eufy SoloCams for detailed information to learn about the differences between different SoloCam models.
Does eufy SoloCam L20 have a built-in spotlight? If it does, what is the brightness level of the spotlight and can the brightness level be adjusted?
Yes. eufy SoloCam L20 has a built-in spotlight that is 600 lumens and the brightness level is adjustable.
Can the color temperature of the spotlight on eufy SoloCam L20 be adjusted?
Yes. The color temperature of the spotlight can be adjusted between 4,000K to 6,000K.
Does eufy SoloCam L20 have color night vision?
Yes. eufy SoloCam L20 has color night vision when the spotlight is configured to automatically turn on when SoloCam L20 detects motion at night.
Can eufy SoloCam L20 connect to eufy HomeBase?
No. Currently, eufy SoloCam L20 does not connect to eufy HomeBase.
Does eufy SoloCam L20 have a waterproof IP rating since it is designed for outdoors?
Yes. eufy SoloCam L20 has a waterproof IP rating of IP67. An IP67 rated product is designed to withstand weather conditions such as heavy rain and snow, and it is also 100% protected against dust and sand.
What type of battery does eufy SoloCam L20 use?
eufy SoloCam L20 is equipped with a built-in 13,400mAh lithium-ion battery.
Can the battery on eufy SoloCam L20 be replaced?
No. eufy SoloCam L20’s built-in battery is rechargeable but it is not replaceable.
What is the operating temperature of eufy SoloCam L20?
The operating temperature of eufy SoloCam L20 is -4°F to 122°F / -20°C to 50°C.
Is there a monthly fee to use eufy SoloCam L20 on the eufy app?
No. Both eufy SoloCam L20 and the eufy app do not require a monthly fee.
Can eufy SoloCam L20 work on 5GHz WiFi?
No. eufy SoloCam L20 only works on 2.4GHz WiFi.
Can eufy SoloCam L20 record continuously 24x7?
No. eufy SoloCam L20 records when the camera detects motion, and it does not have the ability to record continuously 24x7.
Does eufy SoloCam L20 use a microSD card to store videos? Is the storage capacity upgradable?
No. eufy SoloCam L20 uses a built-in 8GB eMMC memory card and the storage capacity is not upgradable.
Does eufy SoloCam L20 still record when its internal memory card is full?
Yes. eufy SoloCam L20 will continue to function normally and it will overwrite the oldest video recordings when it records new videos.
Does eufy SoloCam L20 have a pre-buffer recording that is similar to eufy wired Video Doorbell 1080p?
No. eufy SoloCam L20 does not have a pre-buffer recording. However, eufy SoloCam L20 will start to record as soon as it detects motion.
Does eufy SoloCam L20 work with Apple HomeKit?
No. eufy SoloCam L20 does not support Apple HomeKit.
Does eufy SoloCam L20 support Amazon Alexa?
Yes. eufy SoloCam L20 works with Alexa devices with a display.
Does eufy SoloCam L20 support Google Voice Assistant?
Yes. eufy SoloCam L20 works with Google Voice Assistant and devices with a display.
Does eufy SoloCam L20 support IFTTT?
No. eufy SoloCam L20 does not support IFTTT.
Does eufy SoloCam L20 have an Ethernet port or is it WiFi only?
No. eufy SoloCam L20 does not have an Ethernet port and it is connected to the router via WiFi.
Can I use eufy SoloCam L20 to detect motion through a glass window?
Please note a glass window’s reflection will impact the accuracy of AI detection; therefore, it is not recommended to use eufy SoloCam L20 to detect motion through a glass window.
How often does eufy SoloCam L20 need to be charged?
The battery life on eufy SoloCam L20 lasts up to 4 months based on normal usage.
Does eufy SoloCam L20 provide instant notifications?
Yes. eufy SoloCam L20 will alert users by sending push notifications as soon as motion is detected.
Is eufy SoloCam L20 compatible with eufy Solar Panel?
No. Please note eufy SoloCam L20 is not currently compatible with eufy Solar Panel. However, eufy product developers will actively pursue all possible avenues to bring this feature to SoloCam L20 in the near future.
Does eufy SoloCam L20 support geofencing?
No. eufy SoloCam L20 does not support geofencing.
Does eufy SoloCam L20 have built-in AI features to differentiate between humans and non-human objects?
Yes. eufy SoloCam L20 has built-in AI features and users are able to set the camera to detect all motions or humans only.
Does eufy SoloCam L20 support using NAS?
No. eufy SoloCam L20 does not support using NAS.
Can I save video recordings from SoloCam L20 in eufy cloud backup?
No. eufy SoloCam L20 is not compatible with eufy cloud backup.
Will I lose my video recordings if my eufy SoloCam L20 is stolen?
Unfortunately, video recordings will be lost if eufy SoloCam L20 is stolen.
Can eufy SoloCam L20 zoom in?
Yes. eufy SoloCam L20 has the ability to use a digital zoom but not an optical zoom.
Does eufy SoloCam L20 support two way audio?
Yes. eufy SoloCam L20 supports half-duplex two way audio. An example of a half-duplex device is a walkie-talkie.
Does eufy SoloCam L20 have a siren? If it does, can the siren be configured manually and automatically?
Yes. eufy SoloCam L20 has a camera alarm that can be configured to trigger both manually and automatically.
Does eufy SoloCam L20 have an anti-theft alert feature to sound an alarm when someone is physically tampering with the camera?
No. eufy SoloCam L20 does not have a built-in anti-theft alert feature.
If you have further questions regarding eufy SoloCam L20, please contact us for assistance.
