We have summarized frequently asked questions from our valued customers regarding the eufy Indoor Cam Mini 2K, please refer to the following list of questions and answers.
If I have multiple eufy Indoor Cam Mini 2K, do I need multiple microSD cards?
Yes. Each eufy Indoor Cam Mini 2K requires its own microSD card in order to store video recordings on the camera.
How small is eufy Indoor Cam Mini 2K?
eufy Indoor Cam Mini 2K is 3.74” in height and it only weighs 0.35 lb.
What is the Home Privacy mode on eufy Indoor Cam Mini 2K?
When the Home Privacy mode is enabled, it turns off the camera and rotates the camera to the user’s preset privacy angle automatically, so the user will not have to manually unplug the camera.
Does eufy Indoor Cam Mini 2K have two-way audio communication?
Yes. eufy Indoor Cam Mini 2K supports half-duplex two-way audio communication. An example of a half-duplex device is a walkie-talkie.
What is the pan and tilt angle on eufy Indoor Cam Mini 2K?
It is 360° horizontally and 100° vertically.
Does eufy Indoor Cam Mini 2K have both motion and sound tracking?
Yes. eufy Indoor Cam Mini 2K will follow and record movements to ensure the user never misses any important details even if the movement goes out of frame. Additionally, eufy Indoor Cam Mini 2K not only sees, but it also detects noises and pivots the camera to make sure activity is recorded.
If I do not want to subscribe to cloud backup, can I record videos from eufy Indoor Cam Mini 2K to my laptop?
No. eufy Indoor Cam Mini 2K only supports microSD card and cloud backup to store video recordings.
How many megapixels does eufy Indoor Cam Mini 2K have?
eufy Indoor Cam Mini 2K is a 2K device with 2304 x 1296.
Does eufy Indoor Cam Mini 2K work with the CloudEdge app?
No. eufy Indoor Cam Mini 2K only works with the eufy app.
Is eufy Indoor Cam Mini 2K battery-operated?
No. eufy Indoor Cam Mini 2K is a hardwired device.
Can I stream eufy Indoor Cam Mini 2K when I am not home with my phone’s cellular network?
Yes. eufy Indoor Cam Mini 2K can be viewed anywhere when the device is connected to your home WiFi network and when the phone has access to the Internet.
Can eufy Indoor Cam Mini 2K connect to HomeBase?
No. eufy Indoor Cam Mini 2K is a standalone device that does not connect to eufy HomeBase at the current stage.
Will eufy Indoor Cam Mini 2K work on 5GHz WiFi network?
No. eufy Indoor Cam Mini 2K only works on 2.4GHz WiFi network.
Can eufy Indoor Cam Mini 2K integrate with the SmartThings app?
No. eufy Indoor Cam Mini 2K only works with the eufy app.
Which app does eufy Indoor Cam Mini 2K use?
eufy Indoor Cam Mini 2K uses eufy app, which can be downloaded on the App Store or Google Play.
Will the live streaming feature time out?
Please note the live streaming feature has a 5-minute limit before it stops.
Can I view multiple cameras at the same time in the app?
No. Please note only 1 camera can be viewed at a time in the eufy app.
Why is the LED indicator light on eufy Indoor Cam Mini 2K showing a solid red light?
A solid red LED indicator light on eufy Indoor Cam Mini 2K indicates motion has been detected and the camera is recording.
Where do I insert the microSD card on eufy Indoor Cam Mini 2K?
Please turn off the camera and when the camera lens is pointing straight up, it will reveal the microSD card slot.
Can I purchase eufy Indoor Cam Mini 2K in black color?
No. eufy Indoor Cam Mini 2K is only available in white color at the current stage.
How long is the power cord?
The power cord is 6.5ft / 2m.
What type of connector is on the eufy Indoor Cam Mini 2K?
eufy Indoor Cam Mini 2K has a micro USB connector that connects to a micro USB cable.
Does eufy Indoor Cam Mini 2K support geofencing?
Yes. eufy Indoor Cam Mini 2K supports geofencing.
Can I use eufy Indoor Cam Mini 2K to monitor through a glass window?
Please note a glass window’s reflection will impact the accuracy of AI detection; therefore, it is not recommended to use eufy Indoor Cam Mini 2K to detect motion through a glass window.
Can I shut the alarm off when eufy Indoor Cam Mini 2K detects motion but still send a notification to my phone?
Yes. Please launch the eufy app and select the smart button located on the bottom of the screen > Select either Home or Away mode > Uncheck the Camera Alarm box in order to disable the camera alarm when the camera detects motion.
Can eufy Indoor Cam Mini 2K record continuously or on a schedule?
Yes. eufy Indoor Cam Mini 2K can record both continuously or on a schedule depending on the user’s preferences and settings.
Can I have multiple eufy Indoor Cam Mini 2K installed in the same home on the same WiFi network?
Yes. Multiple eufy Indoor Cam Mini 2K are supported when they are all connected directly to the WiFi router at home.
Will eufy Indoor Cam Mini 2K work with Amazon Fire TV?
No. eufy Indoor Cam Mini 2K does not work with Amazon Fire TV.
Is the cloud backup service free?
No. Please refer to the cloud backup options listed below.
Basic (Monthly) - $2.99/camera.
Basic (Annually) - $29.99/camera.
Premier (Monthly) - $9.99 for up to 10 cameras per subscription.
Premier (Annually) - $99.99 for up to 10 cameras per subscription.
Note: All cloud backup offers rolling 30 days of video history.
Can I view eufy Indoor Cam Mini 2K on PC web browser?
Yes. Please visit https://mysecurity.eufylife.com/
Can eufy Indoor Cam Mini 2K be paired with eufy Baby Monitor models?
No. eufy Indoor Cam Mini 2K cannot be paired with eufy Baby Monitor models.
What is a recommended microSD card?
Please refer to What type of microSD card does eufySecurity device use? for detailed information.
Does eufy Indoor Cam Mini 2K work on an Android phone?
Yes. Please make sure the Android phone has Android OS 6.0 or newer.
Can eufy Indoor Cam Mini 2K take photos via voice command?
No. eufy Indoor Cam Mini 2K cannot be controlled via voice command.
Does eufy Indoor Cam Mini 2K support Apple HomeKit?
No. eufy Indoor Cam Mini 2K does not work with Apple HomeKit.
Does eufy Indoor Cam Mini 2K work with Amazon Alexa?
Yes. eufy Indoor Cam Mini 2K works with Alexa devices with a display.
Does eufy Indoor Cam Mini 2K work with Google Voice Assistant?
Yes. eufy Indoor Cam Mini 2K works with Google Voice Assistant and devices with a display.
Does eufy Indoor Cam Mini 2K support IFTTT?
No. eufy Indoor Cam Mini 2K does not support IFTTT.
Can motion tracking be turned off on eufy Indoor Cam Mini 2K?
Yes. Motion tracking can be disabled by launching the eufy app and selecting Camera Settings > Motion Detection > Disable Motion Tracking.
What is the operating temperature range of eufy Indoor Cam Mini 2K?
The operating temperature range of eufy Indoor Cam Mini 2K is 32°F to 104°F / 0°C to 40°C.
If you still have questions regarding eufy Indoor Cam Mini 2K, please contact us for further assistance.
