We have summarized frequently asked questions from our valued customers regarding the eufy Indoor Cam 1080p, please refer to the following list of questions and answers.
What is the difference between eufy Indoor Cam 1080p and eufy Indoor Cam 2K?
The 1080p model has a lower resolution than the 2K model. Additionally, only the 2K model supports Apple HomeKit but not the 1080p model.
Does eufy Indoor Cam 1080p have an Ethernet port or is it WiFi only?
No. eufy Indoor Cam 1080p does not have an Ethernet port and it is connected to the router via WiFi.
Can I view stored footage from a phone if it’s stored on a microSD card?
Yes. The user is able to view video recordings via the eufySecurity app on an Android or Apple smartphone as long as eufy Indoor Cam 1080p is connected to a 2.4GHz WiFi network.
Can I use eufy Indoor Cam 1080p with an Android phone?
Yes. The eufySecurity app can be downloaded on an Android phone that is running Android OS 6.0 or newer.
Can I use eufy Indoor Cam 1080p to detect motion through a glass window?
Please note a glass window’s reflection will impact the accuracy of AI detection; therefore, it is not recommended to use eufy Indoor Cam 1080p to detect motion through a glass window.
Can eufy Indoor Cam 1080p zoom in?
Yes. eufy Indoor Cam 1080p has the ability to use a digital zoom but not an optical zoom.
Can eufy Indoor Cam 1080p be used as a simple motion detector that will send an audio alert to my phone?
Yes. eufy Indoor Cam 1080p is able to send push notifications to the user’s smartphone via the eufySecurity app when the camera detects motion.
Does eufy Indoor Cam 1080p support two-way audio?
Yes. eufy Indoor Cam 1080p supports half-duplex two-way audio. An example of a half-duplex device is a walkie-talkie.
Can eufy Indoor Cam 1080p work with the CloudEdge app?
No. eufy Indoor Cam 1080p can only work with the eufySecurity app and not other third-party apps.
Does eufy Indoor Cam 1080p have a siren? If it does, can the siren be configured manually and automatically?
Yes. eufy Indoor Cam 1080p has a camera alarm that can be configured to trigger automatically.
Can eufy Indoor Cam 1080p connect to eufy HomeBase?
No. Currently, eufy Indoor Cam 1080p does not connect to eufy HomeBase.
Can eufy Indoor Cam 1080p work on 5GHz WiFi?
No. eufy Indoor Cam 1080p only works on 2.4GHz WiFi.
Can eufy Indoor Cam 1080p be used as a weather camera?
No. eufy Indoor Cam 1080p is not designed to be used as a weather camera.
Does eufy Indoor Cam 1080p work with an Amazon Fire tablet?
No. eufy Indoor Cam 1080p does not work with an Amazon Fire tablet.
Does eufy Indoor Cam 1080p work with Apple HomeKit?
No. eufy Indoor Cam 1080p does not support Apple HomeKit.
Does eufy Indoor Cam 1080p provide instant notifications?
Yes. eufy Indoor Cam 1080p will alert the user by sending push notifications as soon as motion or sound is detected.
Is it possible to view eufy Indoor Cam 1080p from two different homes or network locations in the same app?
Yes. Once eufy Indoor Cam 1080p is connected to a WiFi network, the user is able to access the camera anywhere as long as both the phone and the camera have access to the Internet.
Does eufy Indoor Cam 1080p support NAS?
Yes. eufy Indoor Cam 1080p supports NAS. Please refer to Using NAS Storage Step by Step for detailed instructions.
What is the length of eufy Indoor Cam 1080p’s included power cable?
The length of eufy Indoor Cam 1080p’s included power cable is 2m / 6.5ft.
Is there a PC or web browser option for users to view eufy Indoor Cam 1080p?
Yes. Please visit https://mysecurity.eufylife.com/.
Can eufy Indoor Cam 1080p record 24/7 to the microSD card?
Yes. eufy Indoor Cam 1080p is able to record 24/7 after the user enables the Continuous Recording feature in the eufySecurity app, and the 24/7 recording video will be viewable for 24 hours.
If you still have questions regarding eufy Indoor Cam 1080p, please contact us for further assistance.
