If you are experiencing difficulties receiving push notifications on your smartphone from your S220 SoloCam, please try the following troubleshooting steps to verify if the issue can be resolved.
 

<ul><li style="list-style-type: disc;">Please make sure you have granted app permission to allow the eufy Security app to access your smartphone’s notifications.</li><li style="list-style-type: disc;">Please make sure you have enabled the motion detection function. Please launch the eufy Security app &gt; select the Devices tab &gt; S220 SoloCam &gt; Camera Settings &gt; Motion Detection.</li><li style="list-style-type: disc;">Please make sure the area you need the camera to detect is within the camera’s field of view and the range does not exceed 26ft/8m.</li></ul>
 

If you have any further questions regarding eufy S220 SoloCam, please contact <a href="https://support.eufylife.com/s/contact-us" style="text-decoration: none;" target="_blank">us</a> for assistance.

What should I do if I cannot receive notifications from my eufy S220 SoloCam?

Ankersolix US

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{"EN":"These are your orders from our official website."}

{"EN":"Verify your devices warranty coverage."}

{"EN":"Find troubleshooting guides and solutions."}

{"EN":"Please specify the type of service you require."}

{"EN":"We will notify you when it has been sent"}

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