Despite setting the Smart Display E10 to remain on at all times, the screen will still turn off when the following scenarios occur:
<ul style="margin-top: 0px;margin-bottom: 0px;padding-inline-start: 48px;"><li style="font-size: 12pt;font-family: &#39;Open Sans&#39;, sans-serif;color: #000000;">
When the Power button is pressed while the screen is locked.
</li><li style="font-size: 12pt;font-family: &#39;Open Sans&#39;, sans-serif;color: #000000;">
When the Smart Display E10 is not connected to a power source, it will automatically lock and turn off the screen according to the Screen Timeout settings.
</li></ul>
 
If you have any other questions about the Smart Display E10, please don&#39;t hesitate to contact us for further assistance.

Why does the screen on my Smart Display E10 turn off despite selecting “Never” in the Screen Timeout settings?

Ankersolix US

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