Details
Related Articles
Manuals & Downloads
Support Videos
Why does my RoboVac run back away when encountering sunlight?

Background knowledge

The sensor (drop sensors on the bottom and front sensors on the bumper) of our RoboVac works with infrared. The sunlight could interfere with the sensors on the RoboVac. When RoboVac encounters sunlight, it would detect the sunlight as a stair and normally it would move back or emit drop sensor beeps (For Bounce RoboVac: Three beeps and flashing red light; For other models: Error 6 Device trapped); For L50/L60 series: Robot trapped, please move to an open area to start. 

 

E.g:  Example video 



 

Suggestion 

If the house is sunny during the day and it affects the normal operation of the RoboVac, we recommend running it at a different time of the day or when the window blinds are closed. If you don't have any potential drop spots in your home, you can disable the drop sensors by covering them with light-colored opaque pieces of paper or tapes.

For Bounce Series, LR30 and L35 series and L50 series and L60 series (3 drops sensors)

 

For G series and X8 series (4 drop sensors)

 

If you need further assistance, please contact us.

 

Applicable for those products :
Resolved
Unresolved
Copied
0 Results
Manuals & Downloads
A6610_soundcore_Sleep_A10_QSG
Download
A3961 QSG V2(1)
Download
Liberty 4_A3953_QSG
Download
Q20i_QSG
Download
EU Declaration of Conformity for soundcore A3i_A3992
Download
UK&CA Declaration of Conformity for soundcore Liberty 4_A3953
Download
EU&UK Declaration of Conformity for soundcore Sleep A10_A6610
Download
A3947_Liberty 4 NC_QSG
Download
EU Declaration of Conformity for soundcore Liberty 4_A3953
Download
A3947_Liberty 4 NC_User Manual
Download
Support Videos
How to use Liberty 4 Wellness features
How to Connect to the Soundcore App and Update Firmware for Sport X10
How to Wear Liberty 4 and Change Eartips
How to solve a connection issue on Sleep A10
How to Use Features On the Soundcore App for Sport X10
How to Pair and Reset Sport X10
How to use soundcore VR P10
How to Pair soundcore Frames with a New Device
How to Wear Soundcore Sport X10 Correctly
How to use squeeze control on Liberty 4