Here are the steps to troubleshoot your camera and monitor connection:
<ol style="margin-top: 0px;margin-bottom: 0px;padding-inline-start: 48px;"><li style="font-size: 12pt;font-family: &#39;Open Sans&#39;, sans-serif;color: #000000;text-wrap-mode: nowrap;">
Unplug the Power Cord: Disconnect the camera from the power source.
</li><li style="font-size: 12pt;font-family: &#39;Open Sans&#39;, sans-serif;color: #000000;text-wrap-mode: nowrap;">
Restart the Camera: Press and hold the power button for three seconds to restart the device.
</li><li style="font-size: 12pt;font-family: &#39;Open Sans&#39;, sans-serif;color: #000000;text-wrap-mode: nowrap;">
Check for Automatic Connection: Wait for the monitor to automatically connect to the camera.
</li><li style="font-size: 12pt;font-family: &#39;Open Sans&#39;, sans-serif;color: #000000;text-wrap-mode: nowrap;">
Manual Connection: If the monitor fails to automatically recognize and connect to the camera, follow these steps:
<ul style="padding-inline-start: 48px;"><li style="font-size: 12pt;font-family: &#39;Open Sans&#39;, sans-serif;color: #000000;text-wrap-mode: nowrap;">
Access the monitor&#39;s menu settings.
</li><li style="font-size: 12pt;font-family: &#39;Open Sans&#39;, sans-serif;color: #000000;text-wrap-mode: nowrap;">
Navigate to the camera settings.
</li><li style="font-size: 12pt;font-family: &#39;Open Sans&#39;, sans-serif;color: #000000;text-wrap-mode: nowrap;">
Select the “Add-on” option to manually add the camera.
</li></ul>
</li></ol>
 If you have any other questions regarding the Baby Monitor E20/E21, please don&#39;t hesitate to contact <a style="text-decoration: none;" href="https://support.eufylife.com/s/contact-us" target="_blank">us</a> for further assistance.

What should I do if the monitor screen stays black after turning on the Baby Monitor E20/E21?

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