Details
Related Articles
Manuals & Downloads
Support Videos
What should I do if my Robot Lawn Mower has a disc failure?

If your Robot Lawn Mower has a disc failure, try the following troubleshooting steps:

 

Scenario 1: Blade disc adjustment module obstructed by foreign objects

  1. For safety measures, please make sure to wear cut-resistant gloves.

  2. Turn off the power switch at the bottom of the Robot Lawn Mower.

  3. The module for adjusting the height of the cutter head is positioned directly above it. Examine and clear any obstructions.

  4. When performing height adjustment tasks, verify that the area where the Robot Lawn Mower is working is clear of rocks and branches that could hinder the cutter head’s height modification.

  5. Restart the Robot Lawn Mower, adjust the cutter head height, and verify if the problem has been resolved.

 

Scenario 2: Blade disc obstructed by foreign objects

  1. For safety measures, please make sure to wear cut-resistant gloves.

  2. Turn off the power switch at the bottom of the Robot Lawn Mower.

  3. Clear any blockages from the cutter head and ensure it rotates freely.

  4. Restart the Robot Lawn Mower and verify if the problem has been resolved.

 

Scenario 3: Blade disc motor failure

  1. For safety measures, please make sure to wear cut-resistant gloves.

  2. Turn off the power switch at the bottom of the Robot Lawn Mower.

  3. Wait for 10 seconds.

  4. Restart the Robot Lawn Mower and verify if the problem has been resolved.

Scenario 4: Blade disc motor is overheated

  1. Please check whether the blade disc is blocked

  2. If the grass is too dense or tall, begin by manually trimming the height of the grass to below 9cm.This will help prevent the blade disc motor from overheating.

 

If you have any other questions about the E15 or E18 Robot Lawn Mower, please contact eufy Support Engineers for further assistance.

Applicable for those products :
Resolved
Unresolved
Copied
0 Results
Manuals & Downloads
A6610_soundcore_Sleep_A10_QSG
Download
A3961 QSG V2(1)
Download
Liberty 4_A3953_QSG
Download
Q20i_QSG
Download
EU Declaration of Conformity for soundcore A3i_A3992
Download
UK&CA Declaration of Conformity for soundcore Liberty 4_A3953
Download
EU&UK Declaration of Conformity for soundcore Sleep A10_A6610
Download
A3947_Liberty 4 NC_QSG
Download
EU Declaration of Conformity for soundcore Liberty 4_A3953
Download
A3947_Liberty 4 NC_User Manual
Download
Support Videos
How to use Liberty 4 Wellness features
How to Connect to the Soundcore App and Update Firmware for Sport X10
How to Wear Liberty 4 and Change Eartips
How to solve a connection issue on Sleep A10
How to Use Features On the Soundcore App for Sport X10
How to Pair and Reset Sport X10
How to use soundcore VR P10
How to Pair soundcore Frames with a New Device
How to Wear Soundcore Sport X10 Correctly
How to use squeeze control on Liberty 4