Try to pair the indoor camera with the HomeBase 3 according to this article:

<a href="https://support.eufy.com/s/article/How-to-Pair-the-IndoorCam-With-HomeBase-3" style="text-decoration: none;" target="_blank">How to Pair the IndoorCam With HomeBase 3?</a> 
 

If the connection still cannot be finished successfully, please check the following information:

<ol><li style="list-style-type: decimal;">Make sure your camera and HomeBase 3 are powered on. </li><li style="list-style-type: decimal;">Make sure they are both connected to the same network. </li><li style="list-style-type: decimal;">Make sure your network router is functioning normally (it may help to restart your network router).</li></ol>
 

If the issue still cannot be solved, please contact<a href="https://support.eufylife.com/s/contact-us" style="text-decoration: none;" target="_blank"> us</a> for assistance.

What should I do if my IndoorCam fails to connect to HomeBase 3?

Ankersolix US

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