To troubleshoot your push notification issues, please try the following:
<ol style="margin-top: 0px;margin-bottom: 0px;padding-inline-start: 48px;"><li style="font-size: 12pt;font-family: &#39;Open Sans&#39;, sans-serif;color: #000000;text-wrap-mode: nowrap;">
Verify Push Switch: Ensure the physical push switch on your device is turned on.
</li><li style="font-size: 12pt;font-family: &#39;Open Sans&#39;, sans-serif;color: #000000;text-wrap-mode: nowrap;">
Check App Settings: Open the app and confirm that the “Detection” switch is enabled on your device.
</li><li style="font-size: 12pt;font-family: &#39;Open Sans&#39;, sans-serif;color: #000000;text-wrap-mode: nowrap;">
App Notification Status: Test if the app can receive notifications when the monitor cannot.
</li><li style="font-size: 12pt;font-family: &#39;Open Sans&#39;, sans-serif;color: #000000;text-wrap-mode: nowrap;">
Review Notification Interval: Check the notification interval setting in the app. Make sure the interval time isn’t too long, preventing timely notifications.
</li></ol>
 If you have any other questions regarding the Baby Monitor E20/E21, please don&#39;t hesitate to contact <a style="text-decoration: none;" href="https://support.eufylife.com/s/contact-us" target="_blank">us</a> for further assistance.

What should I do if I cannot receive notifications when my Baby Monitor E20/E21 screen is off?

Ankersolix US

{"EN":"Log in to view more information."}

{"EN":"Log in to view your service history."}

{"EN":"Refund will be issued to the original payment method"}

{"EN":"These are your orders from our official website."}

{"EN":"Verify your devices warranty coverage."}

{"EN":"Find troubleshooting guides and solutions."}

{"EN":"Please specify the type of service you require."}

{"EN":"We will notify you when it has been sent"}

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