If you cannot charge your eufyCam E40, please try the following troubleshooting steps:
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It is highly recommended to charge your camera using the USB port found on the back of your HomeBase 2/HomeBase S380. Alternatively, you can also use any 9V/2A, 5V/2A, or 5V/1A power adapter to charge the camera.
</li><li style="font-size: 12pt;font-family: &#39;Open Sans&#39;, sans-serif;color: #000000;">
Ensure that the ambient temperature is between 0℃/32℉ and 45℃/113℉ during the charging process.
</li></ul>
 
If you have any other questions about the eufyCam E40, please don&#39;t hesitate to contact <a style="text-decoration: none;" href="https://support.eufylife.com/s/contact-us" target="_blank">eufy Support Engineers</a> for further assistance.

What should I do if I cannot charge my eufyCam E40?

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