If you cannot add your SmartTrack Card/Link to the eufy app, try the following troubleshooting steps:
<ul style="margin-top: 0px;margin-bottom: 0px;padding-inline-start: 48px;"><li style="font-size: 12pt;font-family: &#39;Open Sans&#39;, sans-serif;color: #000000;text-wrap-mode: nowrap;">
Ensure the SmartTrack Card/Link has enough battery power.
</li><li style="font-size: 12pt;font-family: &#39;Open Sans&#39;, sans-serif;color: #000000;text-wrap-mode: nowrap;">
Press and hold the SYNC button on the SmartTrack Card/Link for two seconds to activate Bluetooth.
</li><li style="font-size: 12pt;font-family: &#39;Open Sans&#39;, sans-serif;color: #000000;text-wrap-mode: nowrap;">
Ensure your phone&#39;s Bluetooth is enabled during the pairing process.
</li><li style="font-size: 12pt;font-family: &#39;Open Sans&#39;, sans-serif;color: #000000;text-wrap-mode: nowrap;">
Keep the SmartTrack Card/Link close to your phone when you pair it to the app.
</li></ul>
 If you have any other questions regarding the SmartTrack Card/Link, please don&#39;t hesitate to contact <a style="text-decoration: none;" href="https://support.eufylife.com/s/contact-us" target="_blank">us</a> for further assistance.

What should I do if I cannot add my SmartTrack Card/Link to the eufy app?

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