If your HomeVac H30 Venture/Mate/Infinity cannot pick up dust or the suction becomes weak, please refer to the following possible causes:

• The dust cup is full.

• The battery level is low.

• The filter is too dirty.

• The dust inlet in the hard floor cleaning tool is clogged by hair or debris.
 

Please try the following troubleshooting steps:

• Empty the dust cup.

• Recharge the battery.

• Remove the dust cup and then clean the filter.

• Clean the hard floor cleaning tool.
 

If you need any further assistance, please contact <a href="https://support.eufylife.com/s/emailcontactus" style="text-decoration: none;" target="_blank">us</a>.

What if my H30 cannot pick up dust?

Ankersolix US

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