Welcome to our website! You’re about to unlock a world of effortless lawn care with your newly released eufy Robot Lawn Mower, and we can’t wait for you to experience it. Welcome to the eufy family, where you’re not just a customer - you’re our top priority.

The eufy Robot Lawn Mower E15/E18 is your eco-smart lawn care solution.

Its AI-powered V-FSD Vision System maps your yard without buried wires, enabling “No-Go Zones” and progress tracking via the app. With 98% accuracy, it avoids 85+ obstacles and operates only in daylight to protect wildlife. It delivers precise stripes, edge trimming, and adjusts to weather and daylight for hands-free scheduling. Effortless, precise, and sustainable!

Before Operating Your Robot Lawn Mower

Before Operating Your Robot Lawn Mower, we kindly ask you to confirm the following prerequisites for optimal performance and safety:

Lawn Size Compliance

Your turf area does not exceed the maximum coverage specified in your model's technical specifications.

Slope Safety Protocol

Avoid operation on slopes steeper than 18 degrees to prevent motor overheating and ensure stability.

Grass Height Management

Ensure grass blades are trimmed below 9cm (3.5") before initial use for efficient cutting.

Debris-Free Zone Preparation

Clear all potential hazards (stones >2cm, branches, toys) from the mowing area to protect blades.

Wildlife Protection Commitment

Daylight-Only Operation: Automatically pauses at dusk to safeguard nocturnal creatures

Warranty Information

We are proud to offer a 2-year warranty for your eufy Robot Lawn Mower, ensuring you can enjoy worry-free use of your machine during this period.

For more details about our warranty policy, please visit: https://www.eufy.com/policies/refund-policy?ref=navimenu_7_1_2_copy

Additional Resources

For download the manual:

https://support.eufy.com/s/articlemanual?pn=T2880

For more guidance on using your eufy Robot Lawn Mower, including how-to videos and troubleshooting tips, please visit our support center:

https://support.eufy.com/s/product/a08J1000000YhxDIAS/eufy-auto-robot-lawn-mower-e15&e18

To order more accessories, visit the following link:

US: https://www.eufy.com/collections/ap-accessory

UK: https://www.eufy.com/uk/collections/ap-accessory?ref=navimenu_2_8_copy

DE: https://www.eufy.com/eu-de/collections/ap-reinigungszubehor

For any assistance or inquiries, please be reminded that the us team is always available to ensure you have the best experience. Should you have any comments, concerns, or questions requiring immediate attention, please do not hesitate to contact us. We will respond within 24 hours in working days.

Thank you for choosing eufy. Now relax, enjoy your evenings worry-free, and let your Robot Lawn Mower craft the perfect lawn while you protect the little creatures that make your garden thrive.

Yours truly,

The eufy Customer Support Team