Welcome to the eufy Family! Your New Robot 3-in-1 E20 Is Ready to Serve
Congratulations on successfully setting up your new Robot 3-in-1 E20! You've just unlocked a world of effortless cleaning and we can't wait for you to experience it. Welcome to the eufy family, where you are not just a customer, but our top priority.
Firstly, we want you to feel at ease. Your Robot 3-in-1 E20 comes with a one-year manufacturer's warranty. Simply reply to this email if you're not satisfied with your E20's cleaning performance, and your dedicated customer service representative, Regina, will handle your case and find the most appropriate solution for you.
Your Robot 3-in-1 E20 is not just a vacuum cleaner, but your personal cleaning genie. It grants your wishes for a spotless home with its mighty Max 30000 Pa suction for good cleaning performance. Thanks to its Laser Navigation and AI.Map™ 2.0, it cleans your home as thoroughly as a team of house elves. For 3-in-1 E20, we're thrilled to inform you that you'll be able to enjoy hands-free cleaning for up to 45 days!
Got questions? We've got answers! Check out the links below or visit eufy Smart Help Center for more information.
Manual: EN Manual
General
Accessory Related
Clean and Maintain the Accessories
Remember, our eufy Clean customer support team is always here to assist with any issues to ensure the best experience is delivered. If you have any comments, concerns, questions, or issues that require immediate attention, please don't hesitate to contact us.
Free Calls |
US & CA +1 (800)994 3056 Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT) Other countries: https://us.eufy.com/pages/contact?ref=footer |
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Support@eufy.com |
Chat |
Click the chat box on the right bottom to chat with us |
Thank you for choosing eufy. Now sit back, relax, and let your Robot 3-in-1 E20 take care of your cleaning chores!











