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Welcome to the eufy Family! Your New E25 is Ready to Work!

Discover Effortless Home Cleaning with the eufy Robot Vacuum E25

Join the eufy family—where innovation meets your convenience. The E25, our latest all-in-one smart cleaning solution, redefines household hygiene with powerful features tailored for every surface:

  • 20,000Pa Turbo Suction Power: Banishes stubborn stains on carpets, sofas, and fabrics.

  • HydroJet Deep Cleaning: Equipped with a Dual Water Reservoir and a dual-scraper structure, E25 cleans the mop in real-time, ensuring it stays fresh throughout the cleaning session.

Smart Navigation:

  • AI.See 3.0 (via eufy Clean app): Advanced obstacle detection and avoidance.

  • CornerRover™ Edge-Cleaning Arm: 100% coverage in tight spaces.

Maintenance Made Simple:

  • Dual Spiral Brushes keep hair tangle-free.

 

Quick Start Guide

  1. Before Use:

  • Enable AI.See 3.0 in the app for smarter navigation.

  • Clear floors of wires/small objects and secure loose carpets.

  • Set No-Go Zones for stairs, low furniture (<116mm), or thick rugs (>26mm).

  1. First-Time Cleaning:

  • Use Vacuum-Only Mode to remove dust and debris before mopping.

 

Worry-Free Protection

Enjoy a 12-month warranty and access our New E-Warranty Card for instant service, returns, or exchanges.

https://support.eufy.com/s/article/Unlock-Our-New-Worry-Free-E-Warranty-Card

 

Smart Home, Smarter Clean

The eufy E25 isn’t just a robot—it’s your reliable partner in maintaining a spotless living space.

 

Additional Resources

For download the manual:

https://support.eufy.com/s/articlemanual?pn=T2353

 

For more guidance on using your eufy Robot Vacuum E25, including how-to videos and troubleshooting tips, please visit our support center:

 

To order more accessories, visit the following link:

US: https://www.eufy.com/collections/ap-accessory?ref=navimenu_2_1_2_2_viewMore&Product=E25

UK:https://www.eufy.com/uk/collections/ap-accessory?ref=navimenu_2_8_copy&Produkt=E25%20Omni

CA: https://www.eufy.com/ca/collections/ap-accessory?ref=navimenu_1_7_copy&Produkt=E25

 

For any assistance or inquiries, please be reminded that the eufy customer support team is always available to ensure you have the best experience. Should you have any comments, concerns, or questions requiring immediate attention, please do not hesitate to contact us. We will respond within 24 hours in working days.

Free Calls

US & CA

+1 (800)994 3056

Mon-Fri 6:00AM - 5:00PM (PT)

Sat 7:00AM - 3:30PM (PT)


Other countries: https://us.eufy.com/pages/contact?ref=footer

Email

Support@eufy.com

Chat

Click the chat box on the bottom right to chat with us

https://us.eufy.com/pages/contact?ref=foote

Mon-Fri 8:00AM-4:00PM (PT)

 

Thank you for choosing eufy. Now sit back, relax, and enjoy your clean and cozy home while your Robot Vacuum E25 takes care of the floors, leaving every corner spotless and your living space refreshed.

 

Yours truly,

The eufy Customer Support Team

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