If the courier did not drop off the package in your SmartDrop, please try the following tips to inform the courier to use the SmartDrop for future deliveries:
 

1. Make sure the “The DELIVERIES” icon on the SmartDrop is easy to see.

2. Affix the included sticker on the top panel of your SmartDrop.

3. Make sure to note the PIN code (delivery PIN) in the shipping information.

4. Communicate with the courier.

5. You can also buy <a href="https://www.amazon.com/dp/B08N9WT6ZC" style="text-decoration: none;" target="_blank">a sign</a> to make sure the courier can notice the SmartDrop.
 

If there is anything else we can help you with, please contact <a href="https://support.eufylife.com/s/contact-us" style="text-decoration: none;" target="_blank">us</a> for analysis.

The Courier Did Not Drop Off the Package in the eufy SmartDrop

Ankersolix US

{"EN":"Log in to view more information."}

{"EN":"Log in to view your service history."}

{"EN":"Refund will be issued to the original payment method"}

{"EN":"These are your orders from our official website."}

{"EN":"Verify your devices warranty coverage."}

{"EN":"Find troubleshooting guides and solutions."}

{"EN":"Please specify the type of service you require."}

{"EN":"We will notify you when it has been sent"}

{"EN":"Learn more about our contact information"}