Thank you for your recent RoboVac purchase and welcome to the eufy family! To get you started on the right foot, we have put together some information and resources about your RoboVac device.
First things first, every RoboVac is backed by a 12-month manufacturer's warranty. RoboVac G series uses Smart Dynamic Navigation to determine a cleaning route by following a z-shape path. After RoboVac completes the path, it starts cleaning along the wall until the entire area is completed. Essentially, RoboVac G series is more efficient in its cleaning path compared to random-path robotic vacuums.
If you have any questions about RoboVac, check the links below. If you require further assistance, please visit eufy Support.
General
Tips for Charging and Using Your RoboVac G series
Can RoboVac G series clean my entire house?
How to correctly place the charging base?
Accessory Related
Parts Maintenance Schedule/Accessory Services on EufyHome App
How often should I clean or replace accessories of my RoboVac?
Top FAQs and Voice Alerts Troubleshooting
Top FAQs about RoboVac Noise Related Issues
Top FAQs about RoboVac Charging Related Issues
Voice Alerts & Quick Solutions for smart navigation series (G series)
If you have other concerns, please contact us for further assistance.











