Thank you for your recent RoboVac purchase and welcome to the eufy family! To get you started on the right foot, we have put together some information and resources about your RoboVac device.
First things first, every RoboVac is backed by a 12-month manufacturer's warranty. Now, a little bit about your new device. Your RoboVac is part of eufy's Bounce Series, which means it uses bounce technology that does not have a mapping function. The device changes direction when it encounters obstacles and works in a back-and-forth, straight-line pattern.
RoboVac works tirelessly so you don't have to, cleaning your entire floor smoothly and returning automatically to the charging base when finished.
If you have any questions about RoboVac, check the links below. If you require further assistance, please visit eufy Support.
General
How to correctly place the charging base
How to Set and Cancel Schedule of RoboVac
How to change AM to PM when setting a schedule for RoboVac
Accessory Related
How to Clean Dust Collector, Filter, Rolling Brush, and Side Brush of your RoboVac?
How often should I clean or replace accessories of my RoboVac?
Top FAQs and Voice Alerts Troubleshooting
Top FAQs about RoboVac Noise Related Issues
Top FAQs about RoboVac Charging Related Issues
Top FAQs about Beep Errors with RoboVac
If you have other concerns, please contact us for further assistance.











