If you noticed the SmartTrack Link is offline, please try the following tips:
 

1. In case the SmartTrack Link is not reachable, please walk around to reconnect the device.

2. Keep the phone&#39;s Bluetooth activated during the process and try to find it one more time.

3. If neither helps, please turn on &quot;Lost Mode&quot;, so others could contact you when they find the SmartTrack Link.
  

iOS Find My App:                                                      eufy Security App:

<img height="652" src="https://lh3.googleusercontent.com/cdszC5s0UZDHA0ELASkWLkPiLxoIgSEm3F8ujOx0bgNEw6QLgILWFFOKG2jE5p69sZbWuj7ncflM2ifrMLg6zmctpiDsmcMif3iKrskhX6ToqCo6Qe6OfcrJjSQn_6Sp4LE8bf9WUtHwDI-ONCzWK8sFiJjIvuhGsLN-PJeKjta_cv--58wh9O80tzVz6g" width="296"></img><img height="648" src="https://lh6.googleusercontent.com/spLhhqI59JBt81rUaUG0N99l-x_FhuRYUAQwEUIpEUQ2f-CTmXEaPMYzumxttuoKoglJgqnvRjsyaWF1DxOWXDRQMqYXOmwTw5-8bjEKySujcYSv4s3Qrn8yPdKXdMpYzuOS87v3uTsNcXIR0The2t0g839EQH4yyL2RxC21usyQ5dfFLXr_IiMt4M0znw" width="316"></img>

 If you have any further questions regarding the eufy SmartTrack Link, please contact <a href="https://support.eufylife.com/s/contact-us" style="text-decoration: none;" target="_blank">us</a> for assistance.

SmartTrack Link Is Disconnected

Ankersolix US

{"EN":"Log in to view more information."}

{"EN":"Log in to view your service history."}

{"EN":"Refund will be issued to the original payment method"}

{"EN":"These are your orders from our official website."}

{"EN":"Verify your devices warranty coverage."}

{"EN":"Find troubleshooting guides and solutions."}

{"EN":"Please specify the type of service you require."}

{"EN":"We will notify you when it has been sent"}

{"EN":"Learn more about our contact information"}