Brief Introduction:

Specific Tab Feature Located at the Bottom Introduction

Add Device & Set Up

Home

Event

Service

Smart

Explore

App Feature Comparison

eufy Security APP:

eufy Clean App:

The eufy Pet, eufy Life, and eufy Baby app series under Care

Feature Comparison

FAQ for new eufy app：

Brief Introduction:

The eufy App has undergone a comprehensive visual and experiential upgrade based on the original eufy Security App. It not only includes all the features of eufy Security but also integrates the key functionalities of eufy Clean, eufy Life, eufy Baby, and eufy Pet, offering users a brand-new integrated experience.

Specific Tab Feature Located at the Bottom Introduction

Add Device & Set Up

• Device List: On the left, you can switch between different categories, including Security, Clean, Care, and Light. On the right, you can choose specific device types to add device.

• Add Device Entrance: The "+" button in the upper right corner of the Home page or the "Add Device" button on the Home page.

1. Support Device Type

 

Home

The Home interface serves as an information hub. All added devices are displayed on the Home page, allowing you to monitor their status at any time. Additionally, you can manage each device, including settings for device name, Wi-Fi configuration, device sharing, device removal, and various functional settings such as motion detection, sound detection, and more.

 

Event

Event Display (Primarily for Security Devices)

• It show various events detected by devices in chronological order, such as the detection of human, someone opening a door, a doorbell being pressed, or a robot vacuum completing a cleaning task. Each event includes information about the device involved, the time it occurred, and a description of the event. For camera devices, it also displays a video preview of the event, making it easy to quickly understand and browse through various incidents.

• Event Management: Users can quickly delete events they no longer care about in batches.

Event Filter: Users can filter events based on date, device type, event type, and other criteria to quickly find the information they are interested in.

• Event Streaming: For camera devices, users can view the video streams related to specific events and perform actions such as downloading, recording, sharing, reviewing playback, and deleting. The features supported may vary slightly depending on the device.

 

Service

• The Service page includes three features: AI-Learning, Protection Plan, and Cloud Backup. Please note the AI-Learning is Available for users with HomeBase. Once activated, it enables facial recognition and cross-camera tracking.

• Protection Plan: Open to US users only. Once activated, it provides timely notifications to users via notification/phone in specific emergencies and automatically dispatch police.

• Cloud Backup: After subscribed, data can be backed up to the cloud to prevent data loss or damage.

 

Smart

• Group Control: In the Modes module, users can create groups based on their own scenarios (such as away from home, returning home, etc.) to control devices at one time. For example, when leaving, you can turn on all cameras and start the robot vacuum to work.

• Device Automation: You can establish interconnections between various devices. For instance, when the doorbell rings, it can trigger the front door camera to start recording. Currently, device automation only supports interconnections between Security devices, but it will be expanded to all categories in the future,with an expected launch in Q1 of 2025.

 

Explore

What is Explore feature: The Explore page primarily features the App Market, where users can purchase various eufy products and services.

   

 

 

App Feature Comparison

eufy Security APP:

After logging in, In new eufy app, the homepage (UI + path changes) will be updated as follows:

• Switch to the security homepage

• Add "service" and "smart" sections

• Remove the "edge" section and merge it into the "smart" section

• Remove the "security" section and merge it into the "smart" section

   

Manage Home (Only UI changes)

 

1. Add Device Page (UI changes + Functionality changes)

Functionality changes:

• The new eufy app supports one-click QR code scanning to add a device without needing to select the device path

• The new eufy app supports searching by device name

 

 

Service Page - This is a new page in the new Eufy app. Additions to this page include:

• Service tab

• Entry point for Face Management

1. Smart Page (UI changes + path changes)

Additions:

• New "smart" tab

Modifications:

• The entry point for setting Security mode has changed from Home > Security > Modes to Smart > Modes

• The entry point for setting Automation has changed from Home > Security > Automation to Security > Automation

 

 

1. Sidebar Changes (UI + Path)

Deletions:

• Control Center

Modifications:

• The entry point for Face Login has changed from App Side Bar -> Control Center -> Face Login to App Side Bar -> Avatar -> Face Login

• The entry point for Two-Factor Authentication has changed from App Side Bar -> Control Center -> Two-Factor Authentication to App Side Bar -> Avatar -> Two-Factor Authentication

• The entry point for Login History has changed from App Side Bar -> Control Center -> Login History to App Side Bar -> Avatar -> Login History

• The entry point for Download Personnel Data has changed from App Side Bar -> Control Center -> Download Personnel Data to App Side Bar -> Avatar -> Download Personnel Data

• The entry point for Share Device has changed from App Side Bar -> Control Center -> Share Management to App Side Bar -> Share Devices

 

 

 

 

9 . Settings Page (UI + Path Changes)

Additions:

• Notifications Page:

• Support for one-click disabling of all app notifications

• Support for email toggle

• Language Page:

• New entry point for changing app language

Modifications:

• Security Page:

• The entry point for Video Encryption has changed from "App Side Bar -> Control Center -> Video Encryption" to "App Side Bar -> Settings -> Security -> Video Encryption"

• The entry point for Web Portal Access has changed from "App Side Bar -> Control Center -> Web Portal Access" to "App Side Bar -> Settings -> Security -> Web Portal Access"

• The entry point for Privacy Settings has changed from "App Side Bar -> Control Center -> Privacy Settings" to "App Side Bar -> Settings -> Security -> Privacy Settings"

 

 

eufy Clean App:

Home Page: Changes are mainly in the bottom tab and the top tab, the rest remain the same;

 

 

Map Display Page: In the old Eufy Clean app, the base station settings were displayed on the homepage. However, in the new app design, the base station settings need to be accessed through 'Base Station Settings' under the top-right corner menu for configuration

 

 

Device Settings Modifications:

1. Structural Reorganization:

• The foundational settings (Time Zone, Language, and Help) have been consolidated into the main page's sidebar.

• Clean device-specific configurations now follow the device hierarchy, displayed below the main device diagram in the UI.

1. Categorization Updates:

• Advanced features such as AI Configuration and Do Not Disturb Mode are grouped under a new "More Settings" subsection within the Settings menu.

   

The language and time zone settings have been integrated into the sidebar on the main page as general settings.

   

The eufy Pet, eufy Life, and eufy Baby app series under Care

• The number of primary tabs at the bottom has increased.

• There is not much change in the overall homepage.

• The baby and body fat scale series small cards have become smaller, with no significant difference in the main content.

 

     

     

 

Feature Comparison

You can see a comparison of features between the new eufy app and the old app through the following feature comparison.

 

FAQ for new eufy app：