In most cases, your eufy SmartDrop T8790 remains unlocked when there are no packages in the SmartDrop T8790, so couriers can select the OPEN button located on top of the SmartDrop T8790 to open it right away in a few seconds. On the other hand, if some packages have already been delivered in the SmartDrop T8790, couriers can find the Delivery PIN code printed on the package’s waybill and enter the Delivery PIN code to open the SmartDrop T8790. Your SmartDrop T8790 will also emit a voice prompt to guide couriers during the entire delivery process.

First Step: Generate a Delivery PIN Code

The delivery PIN code is used to help SmartDrop T8790 to identify which courier has opened the delivery box. Users can generate a Courier PIN via eufySecurity app. Here are the Steps:

1. Tap the SmartDrop T8790 to go to the Delivery Event screen and locate the Delivery PIN button.

2. Tap Add to generate a Delivery PIN code and enter the courier’s name, then tap Next.

3. Please select the length of PIN code and tap Generate to create a PIN code automatically. You can copy the Delivery PIN code and paste it directly in the shipping information section when you shop online.

Second Step: Add a Delivery PIN Code for Your Delivery Address

After creating a Delivery PIN code, you can add it to your shipping address. The owner of the eufy SmartDrop T8790 can change the Delivery PIN code at any time via eufySecurity app, and it is highly recommended to update the PIN code in the shipping information section once the owner changes the PIN code.

Third Step: Use the Delivery PIN Code to Open the SmartDrop T8790

Shipping couriers can find the Delivery PIN code printed on the package’s waybill and input the PIN code via the keypad to unlock the SmartDrop T8790. You will also receive a notification and watch a 1080p delivery video while the courier delivers your package. However, sometimes couriers may not notice your SmartDrop T8790, and here are a few recommendations to make sure couriers will deliver packages to your eufy SmartDrop T8790. Please visit How can I make sure the courier will drop the packages into my eufy SmartDrop T8790?