If your eufy Pet Camera fails to toss a treat, please try the following troubleshooting steps to verify if the issue can be resolved.

Remove the treat container from the camera

Please remove the treat container to verify if there are enough dog treats left in the container. Please visit How to Remove the Treat Container from eufy Pet Dog Camera D605 for detailed instructions on how to remove the treat container.

Verify the size of dog treats being used

Please verify the size of dog treats in the treat container does not exceed 0.60” / 16mm, otherwise the camera may not be able to successfully launch a treat.

Clean the treat container

If the treat container appears to be dirty or is filled with dog treat crumbs, please clean the treat container as it may have blocked a treat from launching from the camera. Please visit How to Clean the Treat Container of eufy Pet Dog Camera D605 for tips on how to clean the treat container.

How to launch a treat via eufy Pet app

Please visit How to Toss Dog Treats by Using the eufy Pet App for the step-by-step instruction on how to use the eufy Pet app to launch a treat.