If the Baby Monitor 2 cannot connect to a 2.4GHz WiFi network, please try the following troubleshooting.
 

1. Make sure your router works properly and its SSID is not hidden. If your WiFi network&#39;s SSID is hidden, click &quot;Other Network&quot; and enter the WiFi information manually.
 

2. Keep your device close to the router.
 

3. Refresh the WiFi list in the app.
 

4. Hold the &quot;SYNC&quot; button for at least 2s to re-activate the device.
 

5. If the above steps cannot solve the issue, hold the &quot;SYNC&quot; button for 10s to reset the device. Wait for a few minutes before adding it again.
 

If the issue persists, please contact<a href="https://support.eufylife.com/s/contact-us" style="text-decoration: none;" target="_blank"> us</a> for further assistance.

Baby Monitor 2 Fails to Connect to a 2.4GHz WiFi Network

Ankersolix US

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